Privacy policy

Last updated: 21 March 2026

ProMusic ('we', 'our', 'us') is committed to protecting your privacy. This privacy policy explains how we collect, use, store, and protect your personal data when you use our website and services.

By using our website, you agree to the terms of this privacy policy. If you do not agree, please do not use our website.

Data Controller

Data Controller:

ProMusic

Address: Rīga, Šmerļa iela 3

Email: info@promusic.lv

What data we collect

We may collect and process the following data:

  • Contact information: first name, last name, email address, phone number, address
  • Order information: order details, payment information, delivery address
  • Technical data: IP address, browser type, device information, website usage statistics
  • Communication data: correspondence with us, feedback, questions

How we use your data

We use your personal data for the following purposes:

  • Order processing and delivery
  • Communication with you regarding orders and services
  • Website improvement and personalization
  • Compliance with legal requirements and protection of rights
  • Marketing communication (with your consent)

Data storage and protection

We store your personal data only as long as necessary to achieve the specified purposes or as required by law. We use appropriate technical and organizational measures to protect your data against unauthorized access, loss, or destruction.

Your data is stored in secure databases and transmitted using an encrypted connection (SSL/TLS).

Your rights

According to the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of access: You can request information about what personal data we process about you.
  • Right to rectification: You can request to correct inaccurate or incomplete data.
  • Right to erasure: You can request to delete your data if it is no longer necessary.
  • Right to restriction: You can request to restrict the processing of your data.
  • Right to data portability: You can request to receive your data in a structured format.
  • Right to object: You can object to the processing of your data under certain circumstances.

Cookies

Our website uses cookies to enhance user experience. Cookies are small text files stored on your device. You can control and manage cookies through your browser settings.

We use cookies for the following purposes: necessary cookies (for page functionality), analytical cookies (for page usage analysis), and functional cookies (for personalization).

Data transfer to third parties

We may share your data with the following third parties:

  • Payment processors (for payment processing)
  • Delivery service providers (for goods delivery)
  • IT service providers (for website maintenance)

All third parties are bound by data protection agreements and process data only according to our instructions.

Contacts

If you have questions about this privacy policy or wish to exercise your rights, please, Contact us:

Address: Rīga, Šmerļa iela 3

Email: info@promusic.lv

Phone: +371 29922712

Policy changes

We reserve the right to update this privacy policy from time to time. We will notify you of significant changes by posting the new version on our website with the updated date.